4 Small Business Success Tips: Do This, Not That

May 6, 2026 2 min read

May is Small Business Month! Every small business owner knows the value of good advice, whether you’re just getting started or you’ve been in business a while. Spinning your wheels is no way to run a small business — but luckily, you don’t have to walk the path alone.

In fact, many people have launched small businesses before, and they’ve asked all the questions you’re asking, too. What are the best tips for opening a small business? How can a small business owner be successful? What are marketing tips for a small business? What are the best cybersecurity tips for small businesses? 

When you’re looking for trusted advice on insuring your business, offering employee benefits or transitioning into retirement, reach out to Farm Bureau.

Small Business Tip #1: Do Find Your Niche

And don’t try to be everything to everyone!

Many small businesses try to broaden their customer base by being as versatile as possible. A deck and patio expert might expand to fences. But often, she slowly realizes the new venture is taking time away from the work she does best. Maybe she’s even received a few so-so online reviews related to fencing, and it’s dragging down her overall rating. That’s not what she intended when she expanded her offerings, and it can have a detrimental overall effect.

To create a successful business, carve out a niche and focus on it. You’ll gain more business doing the things you excel at and be able to provide customers with your best work. Then you’ll become known for being great in your field — and that will reap dividends in peer-to-peer marketing, too.

Small Business Tip #2: Do Use Technology to Streamline Operations

And don’t rely on paper records for bookkeeping!

Before businesses entered the digital age, keeping a paper trail was a must. Nowadays, apps and software are available for entrepreneurs to organize their small businesses digitally. Some small business owners favor new communication and collaboration tools to keep projects moving and to communicate with clients. 

Take a close look at all of your systems, from email to invoicing, and make sure you’re operating with all of the efficiency that modern technology, including AI, provides. Talk to other small business owners about how they’re using tech in their business. And don’t forget: creating a checklist will help.

Small Business Tip #3: Do Capitalize on Word of Mouth and Organic Growth

And don’t overspend on pricy marketing!

You don’t need to shell out big bucks for a TV ad to gain traction in your region. The best advertising comes directly from the people you work with every day. Word of mouth recommendations are the most credible, and happy customers will likely tell their friends about you.

If you do plan to spend money on marketing efforts, put your dollars toward website development — and make sure your site can be viewed on a mobile device. If web designers are in short supply in your area, you can build an attractive website yourself with tools like Weebly, Wix or Squarespace.

If you’re trying to build a customer base online, turn to cost-effective tools like email and social media. Facebook, TikTok and Instagram are popular and inexpensive ways for small businesses to reach customers. Also consider setting up simple email campaigns with tools like Constant Contact and MailChimp. These platforms are designed to be easy to use — no marketing or coding expertise required.

Small Business Tip #4: Do Spend Your Time Cultivating “Raving Fans”

And don’t chase the customer that won’t be satisfied with your efforts!

Customers who have positive things to say about your business will likely spread the word among their friends. Consider holding customer appreciation events for your best customers and sharing exclusive deals and incentives with your social media followers. Spend your time and energy engaging the people who will help your business be successful. Building a sense of community among your customers can prove invaluable to expanding your business!

Do Protect Your Business — and Don’t Forget Insurance

Remember that every business is unique, but every business needs insurance. Protect what you have worked hard to build with business insurance. Reach out to Farm Bureau today to help you find the right level of coverage for your needs.


Want to learn more?

Contact a local FBFS agent or advisor for answers personalized to you.